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Chat Quikr, without Fikr
Chat Quikr, without Fikr
The world is wrapping up in conveniences. Technology enabled
conveniences. The sudden thrust of technology innovation and advent of new
cellular technology has given new dimensions to way businesses happen in the
world. It is a Y2K world and machine has found new prudence to enable business
and consumer platforms, hence making it easier, faster, quicker and convenient
to foster the end to end communication and correspondence.
However, as technology progresses, new mechanisms and
alternate modes are being introduced. Earlier, it was Call center of voice
based system wherein consumer will correspond with given company basis the
nature of their requirement. Like enquiry of new products, buying/ selling and
also raising complains.
Even the marketplace is converging. The hitherto physical
commerce has enveloped in to- at your service, door step and “just a call away service”.
The physical boundaries of marketplace is fast dissolving. The best example is e-commerce. You need not
step outside your door step and still can buy almost same products/ services as
available in market. Isn’t it wonderful? Well, the innovation has taken new
wings when e-portal like Quikr has introduced not just buying but has also
enabled- Selling services at the convenience of your fingertips.
In one of my previous post, I have written about the
Bangalore Quikr and how relocation to Bangalore has made simpler with Quikr. I
remember lot of my fellow co-bloggers talking about the unnecessary calls and
numbers exposure issues that they or their friends or acquaintances have faced
in past. Well, when technology develops, it is inevitable to prevent probable
misuse of the technology. However, necessary filters could be made to protect
genuine buyers and sellers, read customer’s interest and ensure stickiness to
brand. Keeping up with customer friendly trend, Quikr has also enabled the new
age chat technology to further enhance customer’s experience and streamlining
to ensure a more hassle free process.
Online classifieds website Quikr on Wednesday announced the launch of a new feature, called Quikr Nxt, which allows users to chat using the website or mobile app. This means users can choose to make a listing private, which hides their email ID and phone number on the site. [Source: news.quikr.com]
Why I prefer Chat over phone call?
Well my reasons are simple. They are-
- Privacy- Like I mentioned hitherto, privacy is very important as you can interact with multiple other users who are interested in your ad whether it is to buy or sell, without disclosing much of your identity unless you are comfortable or closing the deal A great respite from sharing the number and getting calls at random hours, from random users.
- Chat at your convenience- Like I said, you need not have handle calls at random hours. The interested buyer or seller can approach you, and you can check and reply at your convenient time. For me that is quite a USP
- Chat Archives- You need not have to remember details of every conversation that you had with a user with regard to price or product specification. The chat archive acts as a ready reckoner and decision making tool.
Well, they were my top 3 reasons as in why I prefer Chat
conversations over calls. How about you?
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